Politique d’expédition

  1. Shipping Times: We aim to process and ship orders within 1-2 business days upon receipt. Please note that actual shipping times may vary depending on your location and the chosen shipping method.

  2. Shipping Costs: Shipping costs are calculated based on the weight of your order, your location, and the selected shipping method. During the checkout process, you'll be provided with shipping cost estimates before finalizing your purchase.

  3. Shipping Methods: We offer a variety of shipping methods to accommodate your needs, including DHL, UPS, FedEx, and other reputable carriers. Additionally, we work with forwarders and agents designated by customers to ensure smooth delivery.

  4. Order Tracking: Once your order is shipped, you'll receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate its arrival date.

  5. International Shipping: We proudly offer international shipping to customers worldwide. However, please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient.

  6. Shipping Restrictions: While we strive to accommodate all shipping requests, there may be certain locations or regions where we are unable to deliver due to legal restrictions or logistical limitations. If you have concerns about shipping to your area, please contact us for further assistance.

  7. Delivery Issues: In the rare event of delivery issues such as delays or damaged items, please contact our customer support team immediately. We will work diligently to resolve any issues and ensure your satisfaction with our products and services.

For any inquiries or concerns regarding our shipping policy, feel free to reach out to our customer support team. We're here to assist you every step of the way.

Thank you for choosing Gushin Optics for your optical needs. We look forward to serving you with excellence and professionalism.